Our Privacy Policy

 Wyn Abbot Ceramics is an independent business and has no relationship what so ever with any other legal entity, business or organisation. This privacy policy will explain how Wyn Abbot Ceramics uses the personal data we collect from you when you use our website.

 Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?

Wyn Abbot Ceramics collects the following data:
Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Wyn Abbot Ceramics with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Wyn Abbot Ceramics may also receive your data indirectly from the following sources:
Facebook, Instagram

How will we use your data?
Wyn Abbot Ceramics collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Wyn Abbot Ceramics will never share your data with any other company, organisation or legal entity. When Wyn Abbot Ceramics processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?
Wyn Abbot Ceramics securely stores your data at:
The Walled Garden Pottery, Hornby Castle, Hornby, Lancaster, LA2 8LA United Kingdom.
Wyn Abbot Ceramics will keep your Name, Address and Telephone Number for up to five years. Once this time period has expired, we will delete your data.

Marketing
Wyn Abbot Ceramics would like from time to time to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Wyn Abbot Ceramics from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here to let us know.


What are your data protection rights?
Wyn Abbot Ceramics would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Wyn Abbot Ceramics for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Wyn Abbot Ceramics correct any information you believe is inaccurate. You also have the right to request Wyn Abbot Ceramics to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Wyn Abbot Ceramics erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Wyn Abbot Ceramics restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Wyn Abbot Ceramics processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Wyn Abbot Ceramics transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using one of the following methods:

info@wynabbot.com
Call us at: 01524 221857
Or write to us: The Walled Garden Pottery, Hornby Castle, Hornby, Lancaster, LA2 8LA

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org 

How do we use cookies?
Wyn Abbot Ceramics uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:


Functionality – Wyn Abbot Ceramics uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Wyn Abbot Ceramics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites
The Wyn Abbot Ceramics website may from time to time contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Wyn Abbot Ceramics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th December 2021.

How to contact us
If you have any questions about Wyn Abbot Ceramic’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@wynabbot.com
Call us:  07514 244351
Or write to us at: The Walled Garden Pottery, Hornby Castle, Hornby, Lancaster LA2 8LA United Kingdom

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Wyn Abbot Ceramics has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call them on  0303 123 1113